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By Bernadette Doyle

A few years ago, I met one of the best known ’sales experts’ in the UK. He had authored several books, and provided motivational training for blue-chip companies in a career spanning decades. If you’ve worked in the sales world for any time, you have almost certainly heard of him. Now in the ‘golden years’ of his career, he could sit back and let the opportunities come to him, couldn’t he? Actually no. “We never kept a database, Bernadette” he privately confessed to me.

So at great expense he had to hire and manage a sales team to set appointments for him. If he had cultivated a list over the years, he would have had prospective clients knocking on his door.

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By Kimberly Clay

Business Networking is crucial to the success of your business. Building a foundational web of contacts, support and resources can be the difference between success and moderate success, or success and failure. If you are new to online business, Internet marketing, or the business of doing business, you may not be as familiar as you should be with business networking. Let’s discuss this very important aspect of doing business, especially as it relates to business online.

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by Kimberly Clay

In terms of their success as effective marketing tools, the composition of email messages is more important than ever. With the mountain of email that’s launched into cyberspace these days, it’s becoming increasingly difficult for marketers to get their messages delivered, opened and read by prospects and customers. The success and effectiveness of email marketing campaigns, whether large or small, essentially comes down to one factor: the message. If the message is not properly developed, nothing else matters.

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by Janet Barclay, MVA

It’s a scenario we’ve probably all been in at one time or another. You’re working on a project when you realize you don’t have everything you need to complete it, so you fire off a quick email to request the required information. You watch for the reply, and when it arrives, you open it immediately. Unfortunately, you’re still unable to proceed with your project, because the details you were waiting for are missing.

In many cases, this situation could have been avoided by taking a little extra time to compose your email effectively. The following guidelines will help you to improve your electronic communication skills and help you to be more productive.

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by Bernadette Doyle

I just got this email from Hector:

‘Hi Bernadette, I work with clients to help them use Information Technology to improve operational efficiency, reduce costs, and eliminate waste. I manage their IT projects for implementation of information systems, software development, and business process improvement.

The problem has been that while I’m working with a client I’m not able to market my services, and while I’m marketing my services, I’m not working with a client.

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By Olan Butler

Effective appointment calendar software should have the ability to create multiple categories, display a monthly view, create reminders and provide recurrence capability. In this article series I will go in-depth into the above features and show the valuable benefits of each one.

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By Olan Butler

Effective appointment calendar software should have the ability to create multiple categories, display a monthly view, create reminders and provide recurrence capability. In this article series I will go in-depth into the above features and show the valuable benefits of each one. In this article the focus is the monthly view.

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By Olan Butler

Effective appointment calendar software should have the ability to create multiple categories, display a monthly view, create reminders and provide recurrence capability. In this article series I will go in-depth into the above features and show the valuable benefits of each one. In this article the focus is the reminder.

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By Olan Butler

Effective appointment calendar software should have the ability to create multiple categories, display a monthly view, create reminders and provide recurrence capability. In this article series I will go in-depth into the above features and show the valuable benefits of each one. In this last and final article of this appointment calendar software series, the focus is the recurrence capability.

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By Janet Barclay, MVA

Microsoft Outlook is one of the most widely used software programs for email, but if you’re only using it for email, you’re missing out on a great productivity tool! Here are a few ways you can use the Outlook calendar to make scheduling easier.

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